Cancellation Policy
Last Updated: August 2026
This Cancellation Policy explains how you can cancel a free consultation or a paid engagement with Prashas Research Consulting Pvt. Ltd. ("Prashas", "we", "us").
1. Free Consultation Bookings
Free consultation calls booked through our website or WhatsApp can be cancelled or rescheduled at any time, free of charge, by contacting us at least 2 hours before the scheduled time.
2. Paid Service Engagements
For paid advisory, mentorship, or consulting packages, cancellation terms depend on the stage of the engagement at the time of the cancellation request:
| Stage of Engagement | Cancellation Terms |
|---|---|
| Before any advisory session/work has started | Full cancellation permitted; refer to our Refund Policy for applicable refund amount. |
| After the first advisory session has been conducted | Cancellation permitted; charges for sessions/work already completed will apply. |
| After majority of the agreed scope has been delivered | Cancellation permitted, but fees for work completed are non-refundable. |
3. How to Request a Cancellation
To cancel a consultation or paid engagement, please contact us through any of the following:
- Phone/WhatsApp: +91 93988 08747
- Email: applynow@prashas.com
Please include your registered name, phone number, and the service/engagement you wish to cancel, so our team can process your request promptly.
4. Force Majeure
In the event a scheduled session or engagement cannot proceed due to circumstances beyond either party's reasonable control (e.g., natural disasters, technical outages, illness), both parties will work in good faith to reschedule at no additional cost.
5. Changes to This Policy
We may update this Cancellation Policy from time to time. The revised policy will be posted on this page with an updated "Last Updated" date.
6. Contact Us
Prashas Research Consulting Pvt. Ltd.
#222, 2nd Floor, DownTown Mall, Beside Lotus Hospital, Lakdikapul, Hyderabad - 500004, Telangana, India
Phone: +91 93988 08747
Email: applynow@prashas.com